Description
Course Objectives
By the end of the course, delegates will have:
- Understand key concepts in the debate about cultural issues
- Increase their own self-awareness
- Handle “difference” with sensitivity
- Use and leverage “difference” for enhanced communication and better outcomes at work
- Build positive cross-cultural relationships
- ‘Flex’ their communication style appropriately, taking responsibility to understand and be understood
- Understand and explore cultural stereotypes and themes openly and honestly
- Create an action plan for themselves and their team/department/organisation
Course Content
Icebreaker & warm up exercise
What is cross-cultural awareness
Unpack terminology
Understanding “difference”
Cultural creativity: how do we foster it
Pitfalls of a mono-cultural approach
Examining attitudes, values, assumptions, stereotypes and inter-continental cultural themes
Organisational/individual/team culture: which one?
What do we need to do and be our best?
Action plan for raising cross-cultural skills
Course Duration: One Day