By the end of the course, delegates will have:
- Defined the purpose, benefits and limitations of the disciplinary interview.
- Examined the ACAS Code of Practice in respect of the disciplining of staff and its role in Employment Legislation.
- Agreed the most effective structure for a disciplinary interview.
- Discussed planning and preparing an interview.
- Developed listening and questioning skills
- Examined ways to deal with difficult interviewees.
- Discussed the influence of bias an prejudice in making sound and fair decisions.
- Accepted the need to manage the performance of the interviewee beyond the interview.
The Disciplinary Interview
What is the purpose of disciplining staff?
The benefits to the Organisation and staff member?
Constraints and limitations
Discipline and the Law
The rights of the employer and employee
The ACAS code of practice
Preparing for a Disciplinary Interview
Gathering the data
Establishing the facts
Deciding the structure
Planning the meeting
Conducting a Disciplinary Interview
The skills of questioning and listening
Avoiding bias and prejudice
Sorting facts from opinions
Dealing with difficult interviews
Recognising the need for counselling
Following up Disciplinary Action
Managing future performance
Short and Long term action
Personal Development Action Plans
Course Duration: One Day