Description
Course Objectives
By the end of the course, delegates will have:
- Defined the skills of the effective influencer and matched themselves to the profile
- Examined and practised the key communication skills
- Practised the skills of influencing decisions in groups
- Defined the three behavioural options and developed a strategy to influence assertively
- Recognised the main influencing styles and identified their own favoured style
- Practised influencing in preparation for a real life
Course Contents
The Skills of the Effective Influencer
A behavioural profile
Communicating to Influence
What is consensus
Active Listening
Making language more persuasive
Influencing in groups
What is consensus
Presenting views and making concessions
Assertive Influencing in Action
Using verbal and non – verbal communication
Techniques in specific situations
Influencing Styles
What is your favoured style of influencing?
Choosing an appropriate style
Preparing to Influence
Structuring the argument
Making a case
Selling the benefits
Overcoming Objections
Influencing in Action
Practical Exercise
Personal Development Plan
Course Duration: Two Days