Description
Course Objectives
By the end of the course, delegates will have:
A one-day sales skills workshop to covers the basics of sales
- Learn about the sales cycle and how it affects your business
- Understand the key elements to making a sale
- Realise the habits of highly effective sales people
- Understand what makes a cold call successful
- Receive the confidence and motivation to sell more
- Understand the basics of managing and organising your sales day
Course Content
Introduction to Sales
The Sales Cycle
Personal selling strengths
The Attitudes and Behaviours
Practical Exercise – Self Analysis
Customer expectations
Company objectives
The Sale
Non-verbal communication
Listening & Questioning Techniques
Criteria of purchasing/buying motives
Negotiating skills and justifying the price
Closing
Looking for buying signals
Overcoming objections/ closing the sale
Organising yourself and your diary
Personal Development Action Plan
This is a highly practical and interactive programme, utilising tele-trainer and digital video cameras, as appropriate.
Course Duration: One Day