Description
Course Objectives
By the end of the course, delegates will have:
- Distinguished how a leader can differ from being a Manager
- Reviewed various leadership styles and recognised their own preferred leadership style
- Defined the qualities of an effective team
- Reviewed and practised the skills of motivation
- Reviewed the benefits of Team Reviews
- Improved their skills at conducting and facilitating team meetings
- Practised dealing with problem behaviour and how to change behaviour
- Explored and practised problem solving techniques in groups
- Developed an action plan for implementation in the workplace
Course Content
The Skills of Leadership
Action Centred Leadership
What does a leader do?
Your favoured style of leadership
Questionnaire
The successful leader
The Effective Team
The qualities of an effective team
Team work – Exercise
Motivation
What motivates staff
Creating a highly motivated team
Team Reviews
What can team reviews achieve?
Dealing with problem behaviour
Changing problem behaviour
Inspiring changes in behaviour
Working in Groups
Solving problems together – Exercise
Gaining Team Consensus – Exercise
Personal Development Action Plans
Course Duration: Two Days