Management – Beyond the Basics

Introduction

This management course has been developed for managers who have some experience of managing or who are looking for a refresher programme. Through a series of discussions, exercises and case studies, this action packed programme includes decision making, planning, leadership, delegation, communication and performance management.  Throughout the programme delegates are challenged to assess their own strengths and weaknesses and identify actions for continuous improvement

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Description

Course Content

Programme Contents
Defining the Managers Role

The Mechanics & Dynamics of Management

Making the Right Decision
– Decision Making Techniques
– Prioritising

Planning Skills
– The 7 Steps of Planning
– Setting Objectives
– Better Estimation

The Manager as Team Leader
– Characteristics of Effective Leaders
– Creating Successful Teams

Delegation Checklist

Communication Skills for Managers
– Influencing Others
– Listening Skills
– Counselling Staff
– Managing Meetings

Maintaining Staff Performance
– Monitoring & Reviewing Performance
– Motivating Staff

Personal Development Action Plans

Course Duration: Two Days