Managing through Challenging Times

Introduction

The current recessionary climate is having a significant impact on people, performance and productivity.  As organisations scale down, many managers will be expected to achieve more with less resource.  At the same time there is the need to maintain high standards of quality and customer service.

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Description

Course Objectives 

By the end of the course, delegates will have:

  • An understanding how the current climate may affect important business relationships.
  • Confidence to manage themselves and others through difficult periods
  • Learnt how to maintain consistent levels of performance and productivity
  • Acquired skills to assist with control in a difficult environment
  • Developed skills and competencies that enable Managers to motivate staff through turbulent periods
  • Improved communication skills
  • An understanding of how to manage change in an economic turbulent environment
  • Acquired new strategies and skills to do more with less
  • Improved leadership and managerial skills at all levels through volatile business cycles.

Course Content

Managing and sustaining performance

Motivation

Communication

Influence and assertion

Achieving more with less

Managing through change

Personal development action plans

Course Duration: Two Days

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