Course Objectives 

By the end of the course, delegates will have:

• Recognised the importance of personal impact, rapport building and professionalism when presenting programmes
• Set training objectives and determined the appropriate strategy to meet them
• Demonstrated their understanding of the ways in which people learn and chosen the appropriate learning method and style
• Used appropriate visual aids to support the learning process
• Planned and sequenced a training event to optimise learning and ensure continuing interest from the delegates
• Creating a responsive learning environment through the use of highly developed questioning and listening skills
• Used analogies, their own experiences and those of the delegates to emphasize and illustrate learning
• Used participative learning techniques through the use of discussion leading and the management of focused learning
• Identified a range of techniques for creating the opportunities for interaction and learning by doing
• Demonstrated the skills of observation and feedback
• Discussed and agreed the most effective way of planning the event

Course Content

Introduction to Training
What is training?
The distinction between training and learning
The skills that professional trainers need

Designing a Training Course
How people learn
Setting learning objectives
Deciding on the structure

Planning and Preparing for a Training Session
Sources of material
Choosing an appropriate learning method and style
Creating the right balance between listening and doing
Trainer’s notes

Planning and Preparing for a Training Session, continued
Deciding on and preparing visual aids
Designing and using learning experiences (case studies, questionnaires, group exercises, role play, games, etc.)
Practical exercise in preparing a short session

Presenting a Professional Image
Posture
Body Language
Eye contact
Qualities of the effective voice
Improving articulation
Achieving vocal variety

Presenting Information
Setting objectives
Structuring the presentation
Getting and maintaining interest

The Skills of Training
Communication
The importance of the voice and body language
Questioning and drawing out
Active listening

Running a Training Session
Creating rapport
Gaining participation and involvement
Managing syndicate, individual and group activities
Observing and giving feedback
Dealing with difficult trainees

Skill Practice
Each participant to run a 20 minute interactive training session on a subject relevant to the training role.  Audience and tutor feedback – CCTV

Planning the Training Event
Sending out invitations
Choosing a suitable venue
Room layout
Preparing hand outs
Getting the materials together

Course Duration: Two Days