Coaching & Mentoring Skills

This programme introduces the skills of coaching as a method to motivate and develop staff to meet the needs of their job role, mentoring is an informed and confidential relationship between two people.  A mentor will use some of the same skills as a coach or counsellor with the aim of building confidence and enhancing performance and prospects.  This course is ideal for people responsible for developing other people and for guiding colleagues through NVQ programmes, or Graduate/Management Development Programmes.


Two Day Course

Course Outline (PDF)

Course Objectives:

  • demonstrated their understanding of the role of the coach and mentor and identified the core skills

  • discussed and identified the opportunities for coaching and how to use them

  • practised the key, component skills of coaching and mentoring, particularly reflective and non-judgemental listening

  • practised identifying learning needs and writing appropriate learning objectives

  • practised using listening and questioning skills to ‘draw out’ from the learner

  • practised the skills of observing and giving feedback

  • prepared for and carried out a short coaching session

  • practised structuring and managing a counselling interview in a role play situation
Price: £780 + vat


  • Wednesday 20th July 2022
  • Wednesday 7th September 2022
  • Thursday 10th November 2022