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Terms & Conditions

© Oak Tree Management & Training Limited. All rights reserved.

Booking Terms and Conditions

Provisional Bookings

Provisional Bookings must be confirmed in writing with either a Purchase Order, Credit Card, Cheque or BACS, where applicable and within 5 working days.

Confirmed Bookings

All bookings must be confirmed in writing to Oak Tree Management & Training Ltd.  After your booking confirmation is received a legally binding contract is formed and these terms and conditions apply.

Course Fees

All course fees are payable upon confirmation of booking and an invoice will be sent to you (UK Clients only).  Bookings cannot be secured until payment of the invoice is received.  VAT is chargeable at the standard rate.

Delegate Substitutions

There will be no charge if a substitute person wishes to replace the original delegate.  Please inform us in writing of any change to the original booking.

Transferring Courses

Transfer requests must be made in writing and received at least 10 working days before the event or cancellation charges will apply.  Oak Tree Management & Training will try to offer a place on the same course (subject to availability) and attendance must be within six months of the original course date.  If a delegate wishes to transfer a booking between 10 – 20 working days of the course start date, there will be an administrative charge of 25% of the course fee.  The delegate will remain liable in full for all accommodation and other costs incurred.  If that transfer is then cancelled at any time, the course fee remains payable.

Payment

The course fee must be paid in full prior to course commencement, unless otherwise agreed.

Late Payment

In the event of late payment Oak Tree reserves the right to charge interest on the outstanding amounts at the rate of 2% per calendar month, or part thereof from the date payment was due.

Cancelling Bookings

For cancellations made in writing and received:

  • Over 20 working days before the event, course fees will be refunded
  • 11 – 20 working days prior to the start date, a charge of 50% of the course fee will be payable
  • 10 working days or less the full course fee will be charged

Cancellation/Amendment of courses by Oak Tree

Oak Tree Training courses are constantly being reviewed and improved and therefore we reserve the right to alter the course content without prior notice. Oak Tree Management & Training reserves the right to cancel a course at any time without liability. In these circumstances, delegates will be offered an alternative date or a full refund.  Oak Tree Management & Training reserves the right to change the venue at any time without prior notice from that published.

Issued Pre-Course Material for LRQA Quality Courses

For cancellations, where pre-course material has been issued, charges will apply in relation to that material as it is non-returnable, details on request:

Completion of this booking form is acceptance of Oak Tree Management & Training Ltd.

Terms & Conditions. The information provided will also be held within the terms of our GDPR policy, details available on our web site.

By accessing this site, you signify your agreement with and understanding of the following terms of use and legal restrictions pertaining to both this site and the material in it.

Trademarks & Logos

Oak Tree Management & Training Limited (referred to as “Oak Tree”, “we”, “us” or “our” herein) owns and maintains this site. All rights reserved.

Oak Tree is a registered trademark of Oak Tree Management & Training Limited in the U.K. and/or other countries. Other product and company names mentioned on this Web site may be the trademarks or registered trademarks of their respective owners.

Content

All of the content featured or displayed on this site, including, but not limited to text, graphics, photographs, images, moving images, sound, illustrations and software is owned by Oak Tree Management & Training Limited, its licensors and its content providers, unless otherwise stated.

Permission is granted to electronically copy and to print in hard copy portions of this website. Any other use of materials on this website–including reproduction for purposes other than those noted above, modification, distribution, or republication–without the prior written permission of Oak Tree Management & Training Limited is strictly prohibited.

Disclaimer

Although all reasonable steps are taken to ensure that the content is accurate and up-to-date, Oak Tree Management & Training Limited will not be held liable for any delays, inaccuracies, or omissions it may contain.

TO THE FULLEST EXTENT PERMITTED AT LAW, OAK TREE MANAGEMENT AND TRAINING LTD IS PROVIDING THIS WEBSITE AND ITS CONTENTS ON AN “AS IS” BASIS AND MAKES NO (AND EXPRESSLY DISCLAIMS ALL) REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THIS WEBSITE OR ITS CONTENTS INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, OAK TREE MANAGEMENT AND TRAINING LTD DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS WEBSITE IS ACCURATE, COMPLETE, OR CURRENT.

Except as specifically stated on this Web site, to the fullest extent permitted at law, neither Oak Tree Management & Training Limited nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this Web site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. For the avoidance of doubt, Oak Tree Management & Training Limited does not limit its liability for death or personal injury to the extent only that it arises as a result of the negligence of Oak Tree Management & Training Limited directors, employees or other representatives.

Links From Site

Links from this site to other sites are provided for your information and convenience only, and no responsibility or liability can be accepted for the content, accuracy or any other aspect of these sites. The provision of a link does not imply an endorsement of any kind by Oak Tree Management & Training Limited.

Links Global Restrictions

Oak Tree Management & Training Limited makes no representations that the content of this site is appropriate for use in all locations. Those who access this site do so on their own initiative, and are responsible for compliance with applicable local laws or regulations. Users of this site may not necessarily be able to deal directly with all entities that have materials at this site.

Material To Be Consulted In Its Entirety

All materials at this site are meant to be reviewed in their entirety, including any footnotes, legal disclaimers, restrictions or disclosures, and any copyright or proprietary notices. Any disclaimers, restrictions, disclosure or hedge clauses apply to any partial document or material in the same manner as they do the whole, and will be deemed incorporated in the portion of any material or document that you consult or download.

New Client Offer 10% off open courses 2021 using code 'acorn10'

  • Our new client offer is only available on public courses running for the remainder of 2021.
  • This offer is not applicable to in-company training. 
  • Courses must be booked and attended for the remainder of 2021 and cannot be postponed into 2022.
  • Code 'acorn10' must be given to us via email or telephone upon enquiry/booking other wise it will not apply. 
  • This offer only applies to brand new bookings and cannot be used in conjunction with any other offer or discount applied. 
  • Oak Tree reserves the right to change these terms and conditions of this offer at any time without prior notice by amending these online. Once we issue a quote with a validity period, it cannot be altered or changed.
  • This offer is valid until close of business 23rd December 2021