Personal Skills

Our wide range of personal skills training enable yourself and others within the organisation to develop strength and weaknesses and encourage these skills to be developed into your organisation  

Advanced Presentation Skills

Assertiveness Workshop

Budget Management

Building Resilience at Work

Change - Understanding and Implementing Change

Client Relationship Management

Coaching - Introduction to Coaching Skills in the Workplace

Coaching & Mentoring Skills

Communication - Effective Communication & Networking Skills

Counselling Skills at Work

Cross-Cultural Awareness

Customer Care Excellence

Dealing with Challenging People Using Emotional Intelligence

Developing Yourself and Others

Discipline and Grievance Interviewing

Diversity Awareness

Effective Communication Skills

Effective Delegation Skills

Effective Participation at Meetings

Effective Report Writing

Employment Law Updates

Enchancing Innovation and Creativity

Facilitating at Meetings

Getting to Grips with Finance

Giving Briefings and Making Presentations

Giving Difficult and Constructive Feedback

Handling Customer Complaints

Identifying Training & Development Needs

Influencing Skills

Instructional Skills for the Workplace

Interactive Negotiating Skills

Interviewing - Recruitment & Selection for Beginners

Introduction to Emotional Intelligence

Introduction to NLP in the Workplace

Managing Attendance

Managing Successful Events

Managing the Demanding Customer

Personal Impact

Personal Stress Awareness in the Workplace

Presentation Skills

Presenting in Public with Confidence

Presenting - Inspire with the power of your voice

Problem Solving & Decision Making

Professional Reception Skills

Professional Telephone Techniques

Stress - Dealing with Stress & Conflicting Needs

Stress - Managing the Pressures

Successful Project Management

Taking the Minutes

Team Briefing Skills

The Skills of Motivation

Time & Self Management

Training Skills for Trainers

Understanding Good Practice in Workplace Coaching

Understanding Organising and Delegating

Understanding Recruitment & Selection - New Staff

Writing - Business & Report Writing Skills