Introduction to Emotional Intelligence

In management roles today, not only does the manager need to have technical skills, they also need to have personal qualities such as drive, adaptability, empathy and persuasiveness.  These personal qualities are the skills of Emotional Intelligence.

This is an introductory course, which highlights the skills of Emotional Intelligence and how they can be utilised to great effect in the workplace.


One Day Course

Course Outline (PDF)

Course Objectives:

  • Reviewed the meaning of emotional intelligence and its purpose in the workplace
  • Reviewed the five social competencies of Emotional Intelligence
  • Identified how emotions affect our motivation
  • Identified the skills required to develop Emotional Intelligence within themselves
  • Developed a personal plan to utilise the skills of Emotional Intelligence
  • Explored how to apply your newly acquired skills at work
  • Developed an action plan for implementation in the workplace
Price: £450 + vat


  • Monday 20th June 2022
  • Friday 12th August 2022
  • Friday 21st October 2022
  • Friday 2nd December 2022
  • Wednesday 14th December 2022