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Communication Skills for Managers

Communication skills for managers are vital and most managers recognise that communication skills are essential in business. Managers need to be able to communicate, build relationships and work with individuals at all levels. Their behaviour and interpersonal skills can affect others both positively and negatively. As a result, this is a major element of good management.

 

One  Day Course

Course Outline (PDF)

Course Objectives:

  • Acknowledged their personal behavioural style and its effect on the performance of themselves, their team and colleagues.
  • An enhanced understanding of the dynamics at work within a team and contribute in a more productive manner as a team leader.
  • The skills to communicate and negotiate in a more persuasive and compelling style.
  • Adopted an appropriate style of interpersonal behaviour for the variety of interactions you complete during a working day.
  • The skills to enhance the performance and motivation of your team and individual team members through improved managerial communication skills.
  • Developed a range of responses to deal successfully with difficult people and conflict whilst maintaining effective working relationships.
Price: £450 + vat

Dates

  • Thursday 13th January 2022
  • Thursday 10th March 2022
  • Wednesday 4th May 2022
  • Wednesday 20th July 2022
  • Wednesday 14th September 2022
  • Tuesday 15th November 2022