Problem Solving, Decision Making and Delegation

Problem solving and decision-making are important skills for business and life.  Problem-solving often involves decision-making, and decision making is especially important for management and leadership.  There are processes and techniques to improve decision-making and the quality of decisions.  Decision-making is more natural to certain personalities, so these people should focus more on improving the quality of their decisions.  People that are less natural decision-makers are often able to make quality assessments, but then need to be more decisive in acting upon the assessments made.

One Day Course 

Course Outline (PDF)

Course Objectives:

  • Identified and understood the problem solving skills required by a supervisor
  • Used a range of problem solving and decision making techniques
  • Recognised their influence within their team
  • Practised influencing techniques
  • Improved their skills in group problem solving techniques
  • Practised group decision-making
  • Agreed personal and team Action Plans with scheduled targets for implementation/completion
Price: £450 + vat


  • Tuesday 28th June 2022
  • Tuesday 16th August 2022
  • Tuesday 18th October 2022
  • Thursday 15th December 2022