Understanding Conflict Management in the Workplace

This course is guided to demonstrate knowledge and examples of managing conflict by highlighting ways of minimising and resolving issues of conflict that may arise within the workplace.


One Day Course 

Course Outline (PDF)

Course Objectives:

  • Understand conflict management in the workplace

  • Identify causes of conflict

  • Know the effects of conflict on individuals and team performance at work

  • Recognise techniques that can be used to minimise and resolve conflicts within the workplace
Price: £450 + vat


  • Tuesday 7th June 2022
  • Tuesday 9th August 2022
  • Thursday 6th October 2022
  • Wednesday 7th December 2022