Laura, BA Honours, Dip MCIPD
Laura has been working in Human Resources and Training & Development for over fourteen years. She has held a number of senior posts including HR Learning and Development Consultant responsible for UK Operations for a multi-national Utility Company.
- managed the people processes associated with the closure of sites including counselling and providing outplacement services to redundant employees
- managed a criteria based recruitment and selection process for a start-up site in London, recruiting 225 drivers and warehouse operators in 6 weeks resulting in an employee profile that was reflective of the local population and matched the job requirements in a very competitive market situation.
- She has extensive experience of advising managers on grievance, disciplinary and equal opportunity issues and assisting them in conducting effective wage and procedure negotiations
- accredited to assess individuals through the potentia process – a rigorous process for identifying an individual’s potential.
Laura has also been responsible for the development and delivery of a range of training and development programmes including:-
Junior and Middle Management covering topics such as Managing Teams, Running Effective Meetings, Performance Management, Leadership Skills, Managing People, Self Management, Managing Difficult Conversations, Presentation Skills, Recruitment & Selection, Team Briefing, Disciplinary, Influencing and Communications.
Developed a central training resource and developed strong relationships with key stakeholders to make the central resource a success, managing a large training budget to maximum benefit.
Laura has worked in the IT, Public Sector, Retail, Utilities and Transport Sector, her main areas of work are Management Development, Communication Skills, Self Management, Managing Difficult Conversations, Change Management, Presentation Skills, Counselling, Coaching and Mentoring, Performance Management, Presentation Skills and Training,
Laura is a skilled facilitator and a licensed user of OPQ Personality Assessments, her extensive knowledge and experience, coupled with an enthusiastic and interactive style, has made Laura a very successful facilitator, coach and Trainer.