Understanding Conflict Management in the Workplace

This course is guided to demonstrate knowledge and examples of managing conflict by highlighting ways of minimising and resolving issues of conflict that may arise within the workplace.

 

One Day Course 

Course Outline (PDF)

Course Objectives:

  • Understand conflict management in the workplace

  • Identify causes of conflict

  • Know the effects of conflict on individuals and team performance at work

  • Recognise techniques that can be used to minimise and resolve conflicts within the workplace
Price: £450 + vat

Dates

  • Wednesday 5th August 2026
  • Thursday 8th October 2026
  • Wednesday 2nd December 2026
  • Wednesday 10th February 2027
  • Wednesday 7th April 2027
  • Thursday 10th June 2027
  • Tuesday 17th August 2027
  • Tuesday 12th October 2027
  • Thursday 2nd December 2027

ILM Level 3 Award in Leadership & Management

This course helps with understanding communication methods, leadership styles, behaviours and motivating teams effectively.

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ILM Level 3 Certificate in Leadership & Management

Helps understanding communication processes, conflict, motivating, changes and leadership.

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